Terms of Service:
Account Security and Responsibility:
When using any of our services, you are responsible for:
Maintaining the security and confidentiality of your account and password/authentication methods.
All activities that take place under your account.
Not disclosing any Personally Identifiable Information (PII) obtained via our services to any third party, except for Waterfall or its payment service providers.
By using our services, you acknowledge and agree that:
You are at least 18 years of age.
If you are between 13 and 18 years old, you may only use our services with the consent of your parent or legal guardian.
You agree to:
Maintain up-to-date account and payment information to ensure Waterfall can provide you with a reliable and responsive service.
Support and Issue Resolution
If you encounter any issues with your Waterfall account or our services, please contact us so we can address them in a timely manner.
Billing, payment, cancellation, and refunds:
New customers can create their Waterfall account on our website during the purchase of our services. Once a service is purchased, an invoice is generated immediately based on the chosen billing cycle. The service(s) will be provisioned only after the invoice is paid in full.
If your invoice is unpaid, your relevant service is at risk of being terminated, with no notice, at our discretion.
Acceptable Use Policy:
Unacceptable uses:
You may only use our services for lawful purposes. The following activities are strictly prohibited:
Engaging in a Denial of Service (DoS) attack to disrupt the operation of any software, hardware, website, network, or other services.
Scanning for open ports on a network (port scanning).
Sending or facilitating the transmission of unsolicited or unauthorized advertising/material or any form of spam.
Publishing, distributing, or disseminating content that incites discrimination, hate, or violence towards ethnic, religious, or other minority groups.
Knowingly transmitting data containing viruses, Trojan horses, worms, rootkits, spyware, adware, or any other harmful programs (malware) designed to disrupt the operation of any software, hardware, network, or other services.
Publishing, distributing, or disseminating defamatory, obscene, or otherwise unlawful content.
Making available any text, imagery, or software that infringes on the intellectual property rights of another party.
Engaging in any activity that violates local, national, or international laws or regulations.
Conducting or participating in any activity that Waterfall deems inappropriate or unethical.
You further acknowledge and respect:
Not to access, interfere with, damage, or disrupt any equipment or network on which our services depend or operate, any software used in the operation of our services, or any equipment, network, or software owned or used by any third party without authority.
Not to reproduce, duplicate, or copy any part of our services in violation of our Terms of Service.
Suspension and termination:
We will determine, at our sole discretion, whether there has been a breach of this Acceptable Use Policy through your use of our services. If a breach has occurred, we may take any action we deem appropriate.
Failure to comply with this Acceptable Use Policy constitutes a material breach of the Terms of Service, which may result in the following actions:
Issuance of a warning.
Immediate, temporary, or permanent removal of any posting or material uploaded by you.
Immediate, temporary, or permanent withdrawal of your right to use our services.
Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
Disclosure of such information to relevant law enforcement authorities as we reasonably feel is necessary.
Further legal action against you.
We exclude liability for actions taken in response to breaches of this Acceptable Use Policy. The responses described in this policy are not exhaustive, and we may take any other action we reasonably deem appropriate.
Changes to the Acceptable Use Policy and/or Terms of Service
We may revise this Acceptable Use Policy and/or the Terms of Service at any time and at our sole discretion, without notice. Certain terms in this Acceptable Use Policy and/or the Terms of Service may be overridden by updates to the other policies mentioned above, as published on our website.